Seller Identification

The Seller of the products offered through the Site is the company Uashmama Srl, with registered office at 55100 Lucca (LU), Piazza Anfiteatro n. 1, VAT number 02398910469, n. REA 222511, hereinafter referred to as Uashmama.

Terms and conditions

The Terms and Conditions of Sale of the site uashmama.com (Site) of the Company Uashmama Srl are valid for purchases made and concluded in the whole territory of the European Union and Extra EU in the following countries: Afghanistan, Albania, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Georgia, Guatemala, Honduras, India, Indonesia, Israel, Japan, Lebanon, Malaysia, Maldives, Mexico, Nicaragua, Norway, Panama, Paraguay, Peru, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, United Arab Emirates, United States, Uruguay, Venezuela.

The Terms and Conditions set forth herein constitute the Contract between Uashmama Srl and the Customer for the supply of the Products and Services obtainable through the Gift Cards.

No other condition or term can be applied. The Contract cannot be changed without prior written agreement or by e-mail confirmed between the Parties.

Product Compliance

All product and price information may be subject to change. No liability is accepted for changes due to the PC or browser. All products are subject to availability.

Prices

The price of the products will be the one indicated on the invoice. VAT will be payable at the rate indicated on the invoice. All prices are shown in euros.

Product Availability

The indications contained on the site in relation to the availability of an article are not binding and binding for Uashmama with respect to the actual availability of stock despite Uashmama constantly updating the site.

In the event that the item is not available, Uashmama will notify the buyer indicating, if possible, the waiting times for the satisfaction of the same order.

If the customer informs Uashmama that he is not available to wait for the indicated time, the contract will be terminated and the price eventually paid will be refunded.

Order and payment

The customer interested in purchasing a product for sale on the site, through the Gift Cards, must follow the following procedure to complete the order: a) choose the amount to give; b) enter the recipient's e-mail address; c) write the greeting message; d) complete the purchase with the chosen payment method (credit card, paypal, bank transfer).

If it is the first order, the customer will have to fill out a form by entering personal information: surname, name, complete shipping address, e-mail, date of birth, telephone number, tax code. During the procedure, the customer also creates a password.

The confirmation of the order implies the acceptance of the present general sales conditions.

Terms of payment

Payments must be made with credit cards of VISA and Mastercard, Paypal and bank transfer.

Payment by credit card on the site

Once the billing address, the product purchased and the total price have been confirmed, the customer provides the number of his / her credit card, accompanied by the expiry date and the CVV code and then proceeds to confirm the order. In the event of non-payment Uashmama reserves the right to refuse to honor an order issued by a consumer who has not paid all or part of the amount of a previous order, or with whom disputes relating to payment are in progress.

Verification of payments

Uashmama carries out checks on all orders confirmed on its website. These checks are aimed at protecting Uashmama from any illegal activities carried out by malicious users. Our services have the right to ask you to present information necessary for the release of an order, including: proof of domicile or charge in your name, or proof of domicile in the name of the person indicated for the delivery address.

Express Resolution Clause

Failure to pay or fail to complete the payment ordered by the buyer determines the termination of the contract by default due to the purchaser's default pursuant to art. 1456 of the Civil Code, subject to compensation for further damage.

Shipping and returns

The PHYSICAL Gift Cards are sent, only if requested by the buyer, by courier to the address indicated at the time of purchase or delivered by hand if users of commercial establishments. The Digital Gift Cards are sent via e-mail to the address electronic indicated at the time of purchase.
Being products with digital content with Codes supplied through non-material supports, the consumer proceeding with the activation operation loses the Right of Withdrawal once the code activation execution has begun. By placing an order for the purchase of such content, the consumer excludes the foregoing.

Uashmama customer service

Uashmama encourages comments or suggestions that can improve the service and products offered. To be informed in advance about news and upcoming events, subscribe to the Newsletter.
Customer Service is active from 08:00 / 18:00 from Monday to Friday (not a holiday). The cost of the call depends on the tariff plan used for calls to national landline numbers. T: +39 0572 771880 / E-MAIL [email protected]

Copyright, trademarks and other intellectual property rights

This Site as a whole, and all the material contained therein, is protected by copyright and other intellectual property rights. You can therefore view, print and copy the contents of this Site (including, but not limited to, text, images, animations, videos, logos and drawings) solely for personal non-commercial purposes. Except as provided herein, it is not permitted to use, modify, print, show, reproduce, distribute or publish the information contained on this Site without the written consent of Uashmama. This Site may contain material protected by intellectual property rights of third parties. In such cases the permitted uses must be verified with the owners or licensees of the relative rights as identified from time to time on the Site.

Exclusion of liability

The material on the Site may contain inaccurate information and typographical errors. Uashmama disclaims any responsibility for loss or damage caused or related to the reliance made by users of the Site on the information contained therein. It is therefore the responsibility of the user to independently evaluate the accuracy of the information published on this Site. Uashmama reserves the right to modify the Site and its contents at any time without prior or subsequent notification.

Unauthorized access and use of the site

Users of the Site are authorized to consult only the documents indicated in the menus of the same. Any unauthorized attempt to overcome or circumvent the protections of the Site, to use the systems that operate or are connected to the Site for uses other than those for which they are intended and to hinder the use by authorized users, and to access , obtain, destroy, alter, damage information contained therein or to interfere with such systems. Any such action will be brought to the attention of the competent authorities without delay and prosecuted in all competent civil and criminal courts under the laws and international conventions in force.

Responsibilities and Guarantees

Uashmama guarantees that all Gift Cards correspond to Products made with the utmost diligence and according to high quality levels. Uashmama guarantees that: a) the Activities and the Materials will be carried out and realized respectively using the best technical means and employing highly qualified personnel; b) what will be realized under the Contract will not contain elements of a nature or purpose that could cause injury to personal, moral and / or property rights of third parties, and / or violations of laws and / or regulations; c) The products purchased by the Customer are covered by the manufacturer's warranty and assistance, as required by current legislation.

Obligations of the Buyer

The consumer purchaser undertakes and, once the "online" purchase procedure has been completed, undertakes to preserve the present general conditions, whose prior acknowledgment and acceptance is also a necessary condition for making the purchase, as well as for the specifications of the product being purchased, in order to fully satisfy the conditions set out in articles 52 and 53 of Legislative Decree 6 September 2005 n. 206. These general terms and conditions may be updated or modified at any time by Uashmama giving notice through the site. The consumer purchaser undertakes and undertakes, whenever there is a change in the present general conditions, to arrange for their printing and storage. The buyer undertakes to read the Information on the processing of personal data art. 13-14 of Regulation 679 2016 which can be consulted in the Privacy Policy section of the Website. For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us by sending a request to [email protected].

Copyright & Trademarks

It is forbidden to reproduce, modify, use or transmit on other websites also for commercial purposes the content of the Site (images, text, videos, etc.) unless expressly authorized by Uashmama. Trademarks and trademarks (or other distinctive signs) used on the site are registered by Uashmama.
Reproduction and use are prohibited unless authorized by Uashmama for the sole purpose of promoting and marketing Gift Cards.

Jurisdiction

In compliance with the provisions of art. 63 of Legislative Decree 6 September 2005 n. 206, if the purchaser is a consumer, for every controversy the Judge of the place of residence or domicile of the consumer is territorially competent, if located in the territory of the Italian State. If the buyer is not a consumer, the exclusive jurisdiction of the court of Florence is agreed.

Gift

Greeting card
customized

Shipment

By e-mail or, if specified by the buyer, by post

Return

Within 14 days if
Gift Card not active